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Please Help! Big mouse on the sceen.

Last post 09-01-2009 8:03 AM by RCTran. 9 replies.
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  • 09-03-2008 11:13 AM

    Please Help! Big mouse on the sceen.

    I am assuming that my problem is with the floating tools. When I use my smartboard, there is a giant transparent mouse that always get in the way. I would like to remove it. Sometimes it forces me to have to click twice on the board. It is annoying. Please help me remove it.

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  • 09-03-2008 12:51 PM In reply to

    • RCTran
    • Top 10 Contributor
      Male
    • Joined on 03-14-2008
    • SMART Technologies
    • Posts 222

    Re: Please Help! Big mouse on the sceen.

    Answer

     Hello Sonya!

    I was just wondering, are you using Windows Vista when this issue occurs?

    If so, here's how you fix it:

     Open the Windows control panel and double click on Pen and Input Devices.

     

     

     Select the Touch tab in this window and remove the check mark from the Touch Pointer box as
    seen below.

     

    That will remove the mouse icon if you are using Windows Vista.

    If not, please let us know what operating system you are using so that we can assist you further.

     

    #R

    SMART Technologies ULC

    Randy Tran
    Technical Support Services
    e-mail:RandyTran@smarttech.com
    support@smarttech.com
    http://www.smarttech.com

    Bringing people and ideas together
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  • 09-14-2008 9:20 AM In reply to

    Re: Please Help! Big mouse on the sceen.

     Ah!! I'm so glad I looked before I posted! I was just about to ask the same question...  Now, I'm wondering... We have 2 boards at school.  This problem occured only on one of them (using same computer of course)... any idea why?  Shouldn't have happened on both boards?

     

    Problem solved!! Thank goodness! The GIANT mouse was driving me crazy!

    Nat
    Every day is Earth Day. ~Author Unknown
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  • 09-15-2008 1:21 PM In reply to

    Re: Please Help! Big mouse on the sceen.

    Hi Lapette,

    It definately should have happened on both boards - I can't think of any reason why it wouldnt...

     

    Lloyd Summers

    Technical Support:
    Phone: 1.866.518.6791
    Phone (International): 1-403-245-0333
    Email: support@smarttech.com
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  • 11-12-2008 6:07 PM In reply to

    Re: Please Help! Big mouse on the sceen.

     I was having the same issue.  Thanks for posting advice!

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