Hello Sonya!
I was just wondering, are you using Windows Vista when this issue occurs?
If so, here's how you fix it:
Open the Windows control panel and double click on Pen and Input Devices.
Select the Touch tab in this window and remove the check mark from the Touch Pointer box as
seen below.
That will remove the mouse icon if you are using Windows Vista.
If not, please let us know what operating system you are using so that we can assist you further.
#R